All About Charter Cable TV Provider

In today's day and age very few people can live without a cable TV. Cable TV has become the part and parcel of our lives. We watch our desired programs in the comfort of our homes. Cable TV has also become a status symbol. The advent of cable TV has led to the growth of many cable TV providers. Broadband services like cable internet and such cable network services are much faster than dial-up services. In a cable network services a wide array of choices which is not the case in case of dial-up services.

Charter Communications was incorporated in Delaware in 1993. It is a Fortune 500 Company with its headquarters St.Louis, Missouri. It serves 29 states in the USA. The Company's chairman is Paul Allen, the co-founder of Microsoft, the reputed computer company. It provides cable television, high sped internet and telephone services to more than 5.7 million customers and reaches many homes in the USA. After Comcast and Time Warner Cable, it is the third largest publicly traded cable operator in the USA. The US is a highly competitive market and it maintains high quality in its services. Its services are good and it can achieve the target of providing the best services in the country. It has gained in importance since its inception. Charter Communications serves markets around the country. Charter provides good quality services. The customers can choose between two speeds: the 5 megabits and 10 megabits. Both the options are available with a wonderful security service which consists of antivirus software and a firewall to protect against hackers.

Charter provides superior customer care. To achieve this, the company built "Charter Centers for Excellence". These centers for excellence offer excellent services. In May 2006, Charter announced the closedown of its call centers in the US. A large number of calls are being outsourced. New call centers have opened up in Philippines. Panama, Mexico, London, Ontario, Winnipeg and Brazil. These are call centers split up into separate customer care units. Customer service is provided through the telephone, chat and e-mail services. Customers can always get in touch with a Charter customer service employee. These customer service providers live and work in the communities they serve. They provide good customer service to the customers. The company was involved in an accounting fraud in the years 2000/2001. It was related to the inflation of revenue and operating cash flow and cable subscriber numbers. There were many acquisitions and the company was under financial pressure.

Charter cable TV services provide digital cable, high definition television, digital video recorder, wireless home networking local and long distance calling and international calling plans. It provides broad band TV network to many customers across the US. If the company continues with its good customer service it can rise to the top of all companies providing cable network services. It can provide even better services n the future, it has come through thick and thin and its future is secured.

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